Frequently Asked Questions
Is there really no per-client limit?
Absolutely! Whether you have 10 clients or 500 clients, you pay the same $399/month flat rate. We believe in simple, predictable pricing that grows with your agency.
What's included in the 14-day free trial?
Everything! You get full access to all features including unlimited clients, staff management, DHS compliance tools, HHAeXchange integration, mobile apps, and support. No credit card required to start.
Is HHAeXchange EVV integration included?
Yes! Minnesota DHS requires EVV reporting through HHAeXchange as of September 1, 2024. Our system automatically transmits caregiver check-ins and check-outs with GPS verification directly to HHAeXchange - no manual data entry needed.
Can I cancel anytime?
Yes, absolutely. No long-term contracts or cancellation fees. You can cancel your subscription at any time from your account dashboard.
Do I need separate apps for iOS and Android?
No! Our caregiver mobile app works on both iOS and Android devices. Your caregivers can download it from the App Store or Google Play and start logging visits immediately.
Is my data secure and HIPAA compliant?
Yes. We use industry-standard encryption for data in transit and at rest. All client health information is stored securely and we follow HIPAA best practices. Regular backups ensure your data is always safe.